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Exporting reports

You can export a report of messages sent and received by completing the following five steps:

1. Go to Reports > Detailed Reports

2. Select the relevant date range and other filter parameters

3. Click on “Email report” - this will only appear if there is data available for the date range specified:


4. In the resulting pop-up, insert up to 5 email addresses

  • Click enter or space bar after each email address to validate
  • If an email address is deemed incorrect, it will be denoted by a red background and you have the ability to remove and retype the email address
  • The Add my email button will insert the email address of the current user profile:


5. Click Email Report

Outbound and inbound logs are generated separately so if you have data in each table you will receive two separate emails with a CSV file in each